Previous situation - Worcestershire had a very basic, single motor rise and recline chair which was not meeting the needs of many of the service users, and had no adjustment possibility. Also, a lot of money was being spent on expensive bespoke chairs (partly due to the lack of functionality in the basic chair) which were difficult to reissue and tended to gather dust in stores. A new seating solution was required!
Solution - Worcestershire replaced their basic chair with Configura® Rise and Recline and included Configura® Care and Configura® Bariatric as ‘standard specials’.
Implementation - Training session were set up for all OTs in Worcestershire and training was carried out for stores staff covering cleaning, repair and maintenance.
Previous situation - Wiltshire issued a basic single motor 3 way chair and if that was not appropriate, specialist chairs were considered. Wiltshire found that these typically cost £2000-£3000, were difficult to adjust and clean and tended to be difficult to re-issue and gather dust in the stores waiting for appropriate users.
Solution - Configura® was identified as a product which could fill the ‘middle ground’ between the basic chairs and the specials and thereby reduce the number of specials required. After being on contract for about 2 years, they identified that they had reduces expenditure on special chairs considerably and increased reissuing and recycling at the same time. Effectively Configura® became a ‘stock special’.
Implementation - Accora worked with Wiltshire to implement an extensive training programme which was delivered to Health and Social Care OTs, Physios and TVNs across the county. ‘Seating champions’ were also identified in key geographic areas who were trained to a higher level to enable them to deliver training sessions to their colleagues to cover for staff rotation and new members etc.
Customised training sessions were also developed for TVNs and DNs across Wiltshire to enable them to set up the cushions.
Previous situation - EquipU issues community equipment to 25% of the Scottish population. Glasgow council and EquipU had been issuing large quantities of a very basic single motor 3 way chair to meet functional needs. In many cases, this standard chair was not meeting the needs of the service users and expensive specialist chairs were required.
Solution - In order to reduce expenditure and improve service delivery to those who really needed the chairs, Glasgow raised the bar on who was eligible for seating provision, eliminated the standard single motor rise and recline chair and made the Configura® rise and recline the first option for seating provision. When a seating need arose, OTs first considered the Configura® chair before other more specialists, more expensive, less adjustable chairs.
Implementation - The Configura® rise and recline chair is held in stock and is viewed as a ‘stock special’ rather than ‘standard stock’. This has enabled them to meet the needs of service users better while reducing expenditure and lead times
An extensive training programme was developed for stores and OT staff.