Wiltshire issued a basic single motor 3 way chair and if that was not appropriate, specialist chairs were considered. Wiltshire found that these typically cost £2000-£3000, were difficult to adjust and clean and tended to be difficult to re-issue and gather dust in the stores waiting for appropriate users.
Configura® was identified as a product which could fill the ‘middle ground’ between the basic chairs and the specials and thereby reduce the number of specials required. After being on contract for about 2 years, they identified that they had reduces expenditure on special chairs considerably and increased reissuing and recycling at the same time. Effectively Configura® became a ‘stock special’.
Accora worked with Wiltshire to implement an extensive training programme which was delivered to Health and Social Care OTs, Physios and TVNs across the county. ‘Seating champions’ were also identified in key geographic areas who were trained to a higher level to enable them to deliver training sessions to their colleagues to cover for staff rotation and new members etc.
Customised training sessions were also developed for TVNs and DNs across Wiltshire to enable them to set up the cushions.